This is second and last post of one of the most important think when you do gamification: identifying the user behaviours. Previous post I wrote two most of commons thinks why people spend their money? These two thinks are:
that people try fill out their unfilled desire
or
they have instant pain which needs to be cure
In addition to these two thinks there are few others which are the most deepest essence of being humans. In this video, Daniel Pink explain really well what really motivates us. It’s not money, car or good benefits of work. The true motivation comes from three thinks:
Autonomy
Mastery
Purpose
Autonomy means that, we have autonomy decide what we do and how we think. If somebody else give us task, it don’t really motivates us. We can work on situation where someone, like leader, have control our actions but real motivation means autonomy environment where we live. Example leaders should give people free to decide how they manage theirs job.
Doing thinks where we can feel that we are master of this think motivates us. Finding our personal mastery is not a easy trick but it’s worth of looking. Every people are good in something. Good leaders for example help workers find and train their personal mastery.
Maybe the hardest thinks to find on these three thinks is purpose. We have to find our real purpose of living and then think our daily activities to steps on this. My personal example is that I work on volunteer fire department. Job is really exciting and I learn every time new thinks but the real purpose behind the motivation is the helping people. And the best price of this job is the thanks what people gives from their heart.
We should spend some time to think what is our real purpose. Of course it can be change like if we have kids. Then doing thinks which fill out our purpose and where we can be master. All this with autonomy to manage our selves and our motivation drives us trough the grey stone.
Gamification people should understands this motivation theory when we start thinking our users behaviours that will drive our business objectives. Example bank should not just sell saving account product to parents because parents purpose is make their kids good future. The sell speech should something like:
I offer you good solution to make you child future better. It’s easy to use every time you want and are best of you. Our academy will help you to take mastery of your family economy. Decide you to choose this or not, it is good decision.